What clients can expect from us:
- I provide my clients with a competent and professional session each time they come for an appointment, addressing the
client's specific needs for that session.
- Clients may reach me through my answering service on a 24-hour basis.
- I return calls within 24 hours unless I am out of town.
- Clients are treated with respect and dignity.
- I charge a fair price for my services. Payment is due at the time of service unless other arrangements have been made
prior to treatment. I accept cash, checks, and credit cards.
- I do not provide direct billing for insurance. I will gladly assist clients in filling out the appropriate forms.
- Appointments are confirmed the day before the session.
- I perform services for which I am qualified (physically and emotionally) and able to do, and refer to appropriate specialists
when work is not within my scope of practice and/or not in the client's best interest.
- I keep accurate records and review charts before each session.
- I customize my treatment to meet the client's needs.
- I stay current with information and techniques by reading, receiving regular sessions (of the same service I provide)
and taking at least one workshop per year.
- I respect all clients regardless of their age, gender, race, national origin, sexual orientation, religion,socio-economic
status, body type, political affiliation, state of health or personal habits.
- Privacy and confidentiality are maintained at all times.
- If I need to cancel an appointment, I do so within 24 hours whenever possible. If an emergency arises and I cannot keep
an appointment, I provide a 50% discount with a client's next session. For non-emergency cancellations of less than 24 hours,
the next session is at no charge.
- My equipment and supplies are clean and safe.
- Personal and professional boundaries are respected at all times.
- If a client is dissatisfied with a treatment, and no other arrangement can be agreed upon, a 50% refund of the treatment
- Clients may return for refund any unused products (in saleable condition) within 10 days of purchase.
- Clients are draped with a sheet or towel at all times during the session. Only the parts of the body being worked on are
exposed at any time. The genitals are never exposed or massaged.